How do I change my phone number?

In order for you to update the phone number on your Dacxi Exchange account, you will need to email us at hello@dacxi.com and attach a selfie holding the ID you used to get your account verified on our exchange as well as a paper with the message: "I wish to update my Dacxi Exchange account phone number from (account email address)"

This way we'll be able to confirm your identity and securely exclude your old phone number so you can update it!

Note: Once the phone number has been excluded, your account will be blocked until you enter the new number.

If you'd like to change your account details, such as name or address, we have to reset your KYC so you can send the updated documentation. In this case, please submit a request.