AU | How do I verify my account?

As a regulated company, we are required to identify the users of our platform. This is to ensure we comply with the relevant KYC (Know Your Customer) and AML (Anti-Money Laundering) laws in the jurisdictions in which we operate. Therefore, all users must be approved on our full verification process, including personal and address verification which helps protect Dacxi users from theft or fraud and helps prevent abuse of the Dacxi platform. Check out why you need to verify your account.

To complete verification of your account in order to send, receive, and trade coins, follow the below instructions:

Step 1 - Login to the Dacxi Australia Exchange, once logged in you will be taken to your Portfolio.

Step 2 - Click on the "Verify Your Account" or "Get Verified" buttons.

Step 3 - Type your phone number including country code and click on "Send Verification Code".

Step 4 - The code will be sent to your cellphone, please enter the code in the "Enter The Verification" field and click "Verify".

Step 5 - Enter your preferred name and click "Save"

Here is where you can place your nickname, for instance. On the profile verification, you will need to enter your legal name to match your ID. 

Step 6 - Click on "Get Verified".

Step 7 - Enter your personal details exactly as your ID and click "Next".

Step 8 - Enter your ID number and click "Next".

Step 9 - Enter your address and click on "Finish and Submit".

Step 10 - All done. Your account is now under verification, we aim to get this completed within 1 business day. In the meantime, please feel free to browse the Exchange. Please note that you will not be able to send, receive, or trade coins until your account verification is complete.

You will receive an email informing if your profile has been approved or if there's an error that needs to be corrected - If you don't receive an email to confirm your successful verification or an error email within 1 day, please check your junk mail. If you are unable to locate any email feedback from us regarding your verification please contact us at hello@dacxi.com