Global | How do I verify my account?

As a regulated company, we are required to identify the users of our platform. This is to ensure we comply with the relevant KYC (Know Your Customer) and AML (Anti-Money Laundering) laws in the jurisdictions in which we operate. Therefore, all users must be approved on our full verification process, including personal and address verification which helps protect Dacxi users from theft or fraud and helps prevent abuse of the Dacxi platform. Check out why you need to verify your account.

To put simply, here are the steps to getting your account verified:

• Verify your mobile number.
• Input your details and upload your ID document.
  • Upload a picture of your passport, driver’s licence or government-issued ID.
• Input your residential address and upload a picture of your proof of residence.
  • Upload a picture of a utility bill, taxation receipt or bank account statement.
  • IMPORTANT: Please make sure your proof of residence is valid within the last 3 months, with all the details in readable quality and all corners visible.

PLEASE NOTE :

• The ID must have a valid date.
• Proof of address must not be older than 3 months old.
• A clear and sharp image with all details readable.
• All four corners must be visible.

 To complete verification of your account in order to send, receive, and trade coins, follow the below instructions:

Step 1 - Login to the Dacxi Global Exchange, once logged in you will be taken to your Portfolio.

Step 2 - Click on the "Verify Your Account" or "Get Verified" buttons.

Step 3 - Type your phone number including country code and click on "Send Verification Code".

Step 4 - The code will be sent to your cellphone, please enter the code in the "Enter The Verification" field and click "Verify".

Step 5 - Enter your preferred name and click "Save"

Here is where you can place your nickname, for instance. On the profile verification, you will need to enter your legal name to match your ID. 

Step 6 - Click on "Get Verified".

Step 7 - Enter your personal details exactly as your ID and click "Next".

Step 8 - Upload a Proof of identity: Picture of your passport, driver’s license, or a government-issued ID.

IMPORTANT - All corners and details must be visible and the ID must be valid.

Step 9 - Enter your residence address, which must be the same as the proof of address you will upload, click "Next".

Step 10 - Upload your Proof of Residence: Utility bills, taxation receipt or bank account statement; click on "Finish and Submit".

IMPORTANT - All corners and details, your name and address, must be visible and the document should not be older than 3 months.  

Step 12 - All done. Your account is now under verification, we aim to get this completed within 1 business day. In the meantime, please feel free to browse the Exchange. Please note that you will not be able to send, receive, or trade coins until your account verification is complete.

You will receive an email informing if your profile has been approved or if there's an error that needs to be corrected - If you don't receive an email to confirm your successful verification or an error email within 1 day, please check your junk mail. If you are unable to locate any email feedback from us regarding your verification please contact us at hello@dacxi.com