Global | How do I verify my account?

As a regulated company, we are required to identify the users of our platform. This is to ensure we comply with the relevant KYC (Know Your Customer) and AML (Anti-Money Laundering) laws in the jurisdictions in which we operate. Therefore, all users must be approved on our full verification process, including personal and address verification which helps protect Dacxi users from theft or fraud and helps prevent abuse of the Dacxi platform. Check out why you need to verify your account.

To put simply, here are the steps to getting your account verified:

• Verify your mobile number.
• Input your details and upload your ID document.
  • Upload a picture of your passport, driver’s license, or government-issued ID.
• Take a selfie to confirm you're you.
• Input your residential address and upload a picture of your proof of residence.
  • Upload a picture of a utility bill, taxation receipt, or bank account statement.
  • IMPORTANT: Please make sure your proof of residence is valid within the last 6 months, with all the details in readable quality and all corners visible.

PLEASE NOTE :

• The ID must have a valid date.
• Proof of address must not be older than 6 months old.
• A clear and sharp image with all details readable.
• All four corners must be visible.

 To complete verification of your account in order to send, receive, and trade coins, follow the below instructions:

Step 1 - Login to the Dacxi Global Exchange, once logged in you will be taken to My account, where you'll enter your KYC information.

Step 2 - Type your phone number and click on "Send Verification Code".

Step 3 - The code will be sent to your cellphone, please enter the code in the "Enter The Verification" field and click "Verify".

Step 4 - Once your phone number has been verified, click "Next Verification: Identity" and "Verify My Identity"

Step 5 - Click on "Start".

Step 6 - Choose the ID issuing country and click "Select".

Step 7 - Choose which photo ID you wish to upload.

Step 8 - Choose the camera icon to take a picture with your webcam or choose "Upload a photo" to upload a picture from your computer.

• You can also upload a picture via your phone or email.

Step 9 - See the picture (taken or uploaded) - if the information isn't clear you can choose to "retake the photo", if not, choose "Use this photo".

Step 10 - Take a selfie to confirm your identity. If you wear glasses, ensure to take them out for this picture.

Step 11 -You've completed the identity verification and your ID is being analyzed. Click on "Proceed" to verify your Address.

Step 12 - Click on "Next Verification: Address" and "Verify My Address"

Step 13 - Choose the camera icon to take a picture of your proof of address with your webcam or choose "Upload a photo" to upload a picture from your computer.

• You can also upload a picture via your phone or email.

Step 14 - Confirm and see the picture (taken or uploaded) - if the information isn't clear you can choose to "retake the photo", if not, choose "Use this photo".

Step 15 -You've completed the address verification and your document is being analyzed. Click on "Close".

Step 16 - All done. Your account is now under verification, we aim to get this completed within 1 business day. In the meantime, please feel free to browse the Exchange.

Please note that when your identity is verified you'll be able to deposit fiat and crypto, transfer, and trade.

In order to withdraw fiat and crypto, you must verify your address.

You will receive an email informing if your profile has been approved or if there's an error that needs to be corrected - If you don't receive an email to confirm your successful verification or an error email within 1 day, please check your junk mail. If you are unable to locate any email feedback from us regarding your verification please contact us at hello@dacxi.com