How do I change my account email address?

In order for you to change your email address for your Dacxi account, you will need to email us at hello@dacxi.com and attach a selfie holding the ID you used to get your account verified on our exchange as well as a paper with the message: "I wish to change my Dacxi Exchange account email address from (current email) to (new email)"

This way we'll be able to confirm your identity and securely change your email address!

If you'd like to change your account details, such as name or address, we have to reset your KYC so you can send the updated documentation. In this case, please submit a request.